Shipping Policy
At Peppy Threads, we aim to deliver your orders safely and on time with a smooth shopping experience.
1. Order Processing
- All orders are processed within 1–3 business days.
- Orders are not shipped on Sundays or public holidays.
- Once your order is shipped, you will receive a confirmation via email or SMS.
2. Shipping Time
- Delivery usually takes 3–7 business days depending on your location.
- Remote areas may take slightly longer.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- We may offer free shipping on selected orders or promotions.
4. Order Tracking
- Once shipped, a tracking link will be shared with you.
- You can track your order status in real-time.
5. Delays
- Delivery delays may occur due to unforeseen circumstances such as weather, logistics issues, or high demand.
- We appreciate your patience in such cases.
6. Incorrect Address
- Please ensure your shipping details are correct.
- We are not responsible for delays or losses due to incorrect address information.
7. Damaged or Lost Packages
- If your order arrives damaged or is lost in transit, please contact us immediately.
- We will assist you with a replacement or resolution.
8. Contact Us
For any shipping-related queries, reach out to us:
📧 support@peppythreads.com
